We are responsible for their processing in accordance with Greek Law 4624/2019 and the new EU General Data Protection Regulation 2016/679.
Your information is collected when you visit our website, request information from us, contact us or book our services. In order to purchase our products or services, it is necessary to disclose/disclose personal information. Personal Data is information that personally identifies you, such as your first and last name, address, email address, telephone number, billing information (such as your credit card number, cardholder name and expiration date ) and other identifying information in order to process orders and provide customer service.
We also collect other information that does not personally identify you, such as gender, country of residence and other demographic information. We also receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and receive certain types of information when your web browser accesses triadatravel.gr.
Information We Collect
We collect the following data about users: Information you voluntarily submit to us or give us in any other way. For example, in order to purchase products or services, it is necessary to disclose personal data, such as your name, address (partial or complete), email address, telephone number, credit card information and other personally identifiable information. If you do not provide personal data when purchasing one of our supplier's products or services, we cannot confirm your purchase or facilitate your booking. In some cases, we may also ask for travel documents such as passports, demographic information including country of residence, gender, age, travel habits, etc.
Information about others
You may have the opportunity to provide contact and travel information to other people through our website. If you "Refer a Friend" or if you purchase products or services for someone else through our site, you will be required to submit that person's personal data. You must obtain other people's consent before giving us their personal data.
Passive data collection
Like most online services, we automatically receive and record information in our server log files from your browser when you use our website. We may use methods such as cookies to collect this information. We use session and permanent cookies. There are two types of cookies: permanent and temporary (session cookies). Persistent cookies are stored as a file on your computer or mobile device for no more than 6 months. Session cookies are stored temporarily and disappear when you close your computer. The information we may collect through these automated methods may include, for example, cookie information, a unique or user identifier, browser type, system type, the content and pages you access on our website, the frequency and the duration of your visits, and the referring URL (the page from which you navigated to our site).
Information We Collect Through Our Services and Information We Collect From Third Party Sources
How do we use your personal data?
This information will usually be provided in person during a meeting, electronically, in writing to us or over the phone.
We use the data we collect from you in the following ways:
To build and strengthen our relationship with you.
To provide our services and process, confirm and fulfill your trip according to your needs.
To prevent abusive and fraudulent use of our website.
Where permitted by applicable law, to send you information, including by email, about our products and services that we believe may be of interest to you.
To answer your questions and for other customer service purposes.
For organizational, administrative and analytical purposes, such as information systems management, accounting, billing and audits.
We may also use personal data to provide you with other services, such as sending you an email notification about the status of your travel plans or informing you of special offers, flight offers, travel information or other travel opportunities from our website.
Disclosure of Collected Data
We do not sell or rent email addresses and other personal information that we collect directly through our website. Please note, however, that any information you voluntarily choose to appear on any available part of our website or on any service becomes publicly available and may be collected and used by us or others without restriction. We share your information, including your personal information, as follows:
To organize your trip
When you make travel arrangements with us and provide information about yourself, we use that information to complete your order, fulfill any customer service requests, and provide promotional or travel information via email. We do not share this information with external parties except to the extent necessary to complete your order and fulfill your travel arrangements. These third parties may include, but are not limited to, travel suppliers, credit card merchant services and hotels.
While an effort is made to select travel suppliers who are reputable companies, we have not placed restrictions on these suppliers from using or disclosing your information without your permission. We therefore encourage you to review the information privacy practices of any travel suppliers whose products you purchase through our website. In addition, these travel suppliers may also contact you, if necessary, to obtain additional information about your confirmed booking.
We may disclose personal information if we believe in good faith that doing so is required by a court or administrative order or otherwise required by Law. In addition, we may disclose personal information where, in good faith, we believe it is appropriate or necessary to prevent a violation of our agreements. to take precautions against liability • protect the rights, property or safety of our website, any person or the general public, maintain and protect the security and integrity of our services or infrastructure • protect ourselves and the services us from fraudulent, abusive or illegal uses• or to investigate and defend ourselves and our company against third party claims or allegations.
Communication and Marketing
If you agree to receive communications from us, where permitted by applicable law, information about our offers, products and services, including without limitation via social media updates, email and post. If you no longer wish to receive commercial emails, you can indicate your preferences regarding commercial emails. you can indicate your preferences regarding commercial email and postal messages by contacting us using the information in the Contact Us section or by email.
You may, as a visitor browsing site, choose not to provide us with personal information. You can also, at any time, access your personal information to update, correct or delete certain personal information about you by contacting us at our email or through the form in the "Contact Us" section. You also have the right to obtain from our website the deletion of your personal data in the same way.
You can easily delete cookies from your computer or mobile device using your browser. You can choose to disable cookies or receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all of our features.
Please note that even if you update or remove personal information you have provided to us, your personal information may be retained in our backups and records for a reasonable period of time for legal purposes.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve these purposes by other means and applicable legal requirements.
How do we protect your personal data?
The security of your information is important to us, including but not limited to personal information collected through our website and services. We use reasonable security measures to protect against the loss, misuse and alteration of Personal Information under our control, both in transmission and once we receive it. This includes, but is not limited to, the use of firewalls and encryption. Although we make good faith efforts to maintain the security of this personal information, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee that it will remain free from unauthorized access, disclosure of use, or modification. In addition, we strive to ensure the integrity and security of our networks and systems.
If we become aware of a security breach involving your personal information, we may attempt to notify you electronically so that you can take appropriate protective measures. By using our website or providing personal information to us, you agree that we may contact you electronically regarding security, privacy and administrative issues related to your use of our website. If a breach of security systems occurs, we may post a notice on our home page or elsewhere and send you an email to the email address you have provided to us.
Our site is not directed to persons under the age of fifteen (15) and we ask that such persons not provide personally identifiable information through our site. We may receive information about them through their parents or legal guardians.
If a person who we know is a child under 16 sends personal data to us, we will delete or destroy that data as soon as possible.
Our website may contain links to other websites that are not under our control. We cannot accept any responsibility for protecting the privacy or content of these websites, but we provide these links to make it easier for our visitors to find more information about specific topics.